The best managers carefully and consistently observe their people in order find one thing they can work together on to improve employee performance right now. At the experienced age of 60, I decided to take up barrel racing. It’s a competitive event where you ride a horse in a clover-leaf pattern around three barrels. Your [...]

Understanding, clarifying, and assigning strategic versus tactical decision making is key in business. There appears to be an imbalance in strategic vs. tactical thinkers: around 90% of leaders or managers are tactical and only about 10% are strategic. I believe that we can teach and be taught the difference and how to think both ways. [...]

As a supervisor or manager, why does cross-training on the job matter? What is cross-training? Cross-training is a term that is often used in physical fitness programs. It refers to developing different muscles so that the entire body is more healthy and efficient. But cross-training on the job isn’t about physical fitness. It’s about mental [...]