What is morale? Why is it important? How do you know -objectively if it’s good or bad? How do you measure morale?
As I speak to groups and individuals and refer to some of the great books I have read I am asked for my book / recommended reading list for managers and others that wish to stay informed. Instead of creating a .PDF version I have started a page of the titles that have most intrigued [...]
When people ask “What’s the return on investment for writing a business plan?” they are actually asking two questions: “WHY should I write a business plan? What’s it going to cost me?” Others ask for “numbers from other companies that show what kind of return they made on their business plan”. As if they could [...]
When a person moves from labor into management they enter a whole new realm of communication, including vocabulary. Quite often I hear them talk about and ridicule ‘biz-speak’ or ‘corporate-speak’. It’s not that they cannot grasp these concepts, it’s just that they have never experienced them. Some of them are meaningless to the blue collar [...]